Prepared for Kate Voss · FASD 2026

A calmer operating day for Indian River County Hospital District

Indian River County Hospital District independent health / hospital taxing district funding healthcare services for Indian River County. This prototype shows how a focused operating queue could help Kate Voss's organization coordinate routine work with clearer ownership and human review.

Designed around service to administrative teams, partners, and the governing board.

  1. 01
    Route non-clinical requests with clear ownershipDesigned for administrative teams, partners, and the governing board.
  2. 02
    Keep policy review evidence in one queueDesigned for administrative teams, partners, and the governing board.
  3. 03
    Turn approved operational data into board reportingSuggested first pilot for Indian River County Hospital District.

Today’s operating queue

Every request has a next step

Routine

Administrative request needs routing

In progress · Next 4 hours

OwnerOperations lead
High

Policy review due

Awaiting approval · By tomorrow

OwnerBoard liaison
Medium

Vendor action follow-up

Needs review · This week

OwnerAdministrative coordinator
Routine

Board report section incomplete

Ready to assign · Today

OwnerPolicy owner

Workflow studio

See the handoffs before automating them

Choose a routine workflow, then advance the fictional demonstration through intake, human review, and a prepared output.

Interactive fictional example

Non-clinical request routing

Ready
  1. Capture request type and operational impact for Indian River County Hospital DistrictUses approved or fictional inputs
  2. Check responsibility and urgencyRequires named human review
  3. Assign a tracked administrative ownerUses approved or fictional inputs

Demo 1 uses fictional operational data and requires Operations lead approval.

Efficiency case

Small changes, measurable operations

Illustrative targets—not promises—to test against a real baseline.

8 hrs/mo

Illustrative staff time returned

Estimate to validate during a pilot

5 per workflow

Handoffs made visible

Owners and review gates shown in one queue

85%

Target work visibility

Illustrative share of routine work with a current status

90-day pilot

Start narrow. Keep people accountable.

A low-risk path from process mapping to an evidence-based decision.

  1. 1

    Days 1–30

    Map and baseline

    One administrative request category
  2. 2

    Days 31–60

    Run with human review

    Add one controlled policy workflow
  3. 3

    Days 61–90

    Measure and decide

    Measure ownership clarity and report preparation time