Prepared for Julius Halas · FASD 2026

A calmer operating day for United Badges Insurance Services

United Badges Insurance Services insurance agency focused on Florida fire districts and first-responder organizations — property, casualty and specialty first-responder coverages. This prototype shows how a focused operating queue could help Julius Halas's organization coordinate routine work with clearer ownership and human review.

Designed around service to district clients, risk teams, adjusters, and underwriters.

  1. 01
    Standardize claim intake and missing-evidence follow-upDesigned for district clients, risk teams, adjusters, and underwriters.
  2. 02
    Prepare renewal exposure checklists earlyDesigned for district clients, risk teams, adjusters, and underwriters.
  3. 03
    Track loss-control recommendations to closureSuggested first pilot for United Badges Insurance Services.

Today’s operating queue

Every request has a next step

Routine

Claim intake missing evidence

Ready to assign · This week

OwnerRisk consultant
High

Renewal exposure review

In progress · Today

OwnerClaims coordinator
Medium

Loss-control action overdue

Awaiting approval · Next 4 hours

OwnerCoverage reviewer
Routine

Client coverage question

Needs review · By tomorrow

OwnerClient service lead

Workflow studio

See the handoffs before automating them

Choose a routine workflow, then advance the fictional demonstration through intake, human review, and a prepared output.

Interactive fictional example

Claim intake

Ready
  1. Capture event, coverage context, and available evidence for United Badges Insurance ServicesUses approved or fictional inputs
  2. Check required facts and escalation triggersRequires named human review
  3. Create a complete adjuster-ready intakeUses approved or fictional inputs

Demo 1 uses fictional operational data and requires Risk consultant approval.

Efficiency case

Small changes, measurable operations

Illustrative targets—not promises—to test against a real baseline.

11 hrs/mo

Illustrative staff time returned

Estimate to validate during a pilot

4 per workflow

Handoffs made visible

Owners and review gates shown in one queue

89%

Target work visibility

Illustrative share of routine work with a current status

90-day pilot

Start narrow. Keep people accountable.

A low-risk path from process mapping to an evidence-based decision.

  1. 1

    Days 1–30

    Map and baseline

    One claim category
  2. 2

    Days 31–60

    Run with human review

    Add one renewal checklist
  3. 3

    Days 61–90

    Measure and decide

    Measure missing evidence and overdue recommendations